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Reminders: QIES Security Notice: Disabling and Deleting Accounts & Downtime Schedule

By Marissa Machado posted Jun 06,2017 02:10 PM

  
REMINDERS:

  • QIES security requires each user to successfully login every 60 days, effective June 26, 2017.
    • If this does not occur, the account will be disabled and can only be re-enabled by contacting the QTSO Help Desk at (800)339-9313. Accounts that have no activity for more than 365 days will be deleted. Once your account is deleted, you will not be able to use or re-enable the account. If your account is deleted, you will need to request access through CMS as you did originally; you will be assigned a new User ID and password when the access is granted. QIES users will continue to use QUMA to update passwords as required every 60 days; and use security questions to unlock accounts if the password is forgotten or the account is locked due to the password being entered incorrectly three times. 
  • The QIES scheduled downtime begins at 08:00 PM (ET) on Friday, June 23rd and ends at 6:00 AM (ET) on Monday, June 26th, 2017.

If you have any questions concerning this information, please contact the QTSO Help Desk at help@qtso.com or (800) 339-9313.

 

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