A new chapter of hospice quality reporting has begun. With the transition from HIS to the Hospice Outcomes and Patient Evaluation (HOPE) tool on October 1, providers are entering an era that demands not just compliance but clarity, strategy, and forward thinking. This webinar breaks down the essential requirements of HOPE and will share early lessons from its first weeks in action.
We’ll also explore key updates shaping the Hospice Quality Reporting Program (HQRP), including the evolving role of the Hospice Care Index (HCI) and important changes to Hospice CAHPS.
Designed for clinical leaders, quality and compliance managers, and administrators, this session will equip participants with the knowledge and strategies needed to guide their teams, strengthen organizational performance, and deliver exceptional patient-centered care in the next chapter of hospice quality.
Objectives:
- Describe the essential requirements of the HOPE tool and discuss key lessons, early implementation insights, and common challenges identified during the first weeks of use.
- Explain the evolving role of the Hospice Care Index (HCI) and analyze its impact on quality measurement, performance outcomes, and benchmarking strategies.
- Summarize the latest updates to Hospice CAHPS, including the integration of web-based survey options and modifications to question design.
- Identify practical strategies to equip teams to maintain regulatory compliance, enhance organizational performance, and advance care quality under the new HQRP requirements.
Sponsored by: 
Faculty: Chris Gallarneau, Senior Education Consultant, MAC Legacy and Nanette Minton, RN, HCS-D, HCS-H, HCS-O, Senior Clinical Coding Manager, MAC Legacy
Continuing Education: 1.25 clock hours Administrators/Alternate and 1.25 contact hours Continuing Nursing Education
Webinar Cost: (includes live & recording)
Members: $50
Non Members: $100
No refunds will be given.