Dear Members,
HHSC has issued notice that, effective March 1, 2019, all requests to access historical Sandata Electronic Visit Verification (EVV) records must be emailed to the state at: Electronic_Visit_Verification@hhsc.state.tx.us. HHSC has asked that providers please include “Sandata Request” in the subject line when submitting emails requesting this information.
HHSC did not seek any input we are of regarding this change in procedure; we have asked EVV Operations for more information about the reason for this decision, and will share with you any details they provide.
Thank you,
Heather Kennedy Powell, M.A.
Policy, Research, and Special Projects Manager
Texas Association for Home Care & Hospice
3737 Executive Center Dr, Ste 268
Austin, TX 78731
(512) 338-9293 or (800) 880-8893